Store Policy

 

Rush Hour Store Policy

At Rush Hour, we believe in transparency and ensuring that our customers feel confident in their shopping experience. We want to take a moment to explain our store policies so you know what to expect when you shop with us.

First and foremost, we reserve the right to refuse orders. This policy is in place to maintain the integrity of our store and ensure that all transactions are secure and legitimate. We take this responsibility seriously and appreciate your understanding.

All Sales Are Final

We ensure that our products are 100% authentic or your money back. Our team has over 10 years of experience buying/selling these items and stand by our practices. We also understand special instances/exceptions can occur, please email us at rushhourclothing206@gmail.com if you have any questions or concerns.

Shipping Policy 

At Rush Hour, we know that receiving your order in a timely manner is important to you. That's why we want to take a moment to explain our shipping policy so you can feel confident about your purchase.

Once you place your order, you can expect your order to be processed within 3-5 business days and shipped within 7 days. We strive to process and ship your orders promptly, ensuring that you can enjoy your new fashion finds without unnecessary delays.

However, it's essential to provide accurate shipping information when placing your order. We rely on the details you provide to ensure your items reach you. If there are any mistakes in the shipping information, we regret to inform you that we cannot be held responsible for any issues that arise from incorrect addresses. We encourage you to double-check your information before finalizing your order to avoid any potential hiccups.

We are not responsible for any lost, stolen, damaged or misdelivered packages.